Terms & Conditions

By accessing or using fairead ("the Service", "we", "us", "our"), operated at fairead.co.uk, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and fairead. Your continued use of the Service following any changes to these Terms constitutes acceptance of those changes.

fairead is an AI-powered document analysis platform that provides plain-English summaries and clause-level breakdowns of legal documents including, but not limited to, tenancy agreements, employment contracts, service agreements, and other legal instruments under UK law.

The Service includes:

• Automated analysis of uploaded documents using artificial intelligence
• Clause-by-clause risk identification and plain-English explanations
• General information about relevant UK legislation and your statutory rights
• Secure document storage in your personal vault (for registered users)
• Downloadable PDF analysis reports
• Tiered access levels including Free, Pro subscription, and Pay-As-You-Go plans

Account Registration

To access certain features of the Service, including document storage and subscription plans, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

Account Security

• You are solely responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately at business@fairead.co.uk if you suspect any unauthorised access to your account
• You are responsible for all activity that occurs under your account
• You must not share your account credentials with any third party
• We reserve the right to suspend or terminate accounts where a security risk is identified

Account Types

Free accounts are subject to usage limits as published on our pricing page. Registered users may upgrade to a Pro subscription or purchase individual Pay-As-You-Go analyses at any time.

Free Plan

The Free plan provides a limited number of document analyses per month as detailed on our pricing page. Free plan analyses are subject to standard-tier AI processing. No payment details are required.

Pro Subscription

The Pro plan is billed monthly or annually as selected at the time of purchase. Pro subscribers receive unlimited detailed analyses, document vault storage, and priority processing. Subscriptions renew automatically at the end of each billing period unless cancelled.

Pay-As-You-Go

Individual document analyses may be purchased on a one-time basis. Each purchase grants access to a single detailed analysis, including all premium features for that document.

Payment Processing

• All payments are processed securely by Stripe, Inc. We do not store your payment card details
• All prices are displayed in GBP (£) and are inclusive of VAT where applicable
• Subscription fees are charged in advance at the start of each billing period
• You may cancel your subscription at any time; access continues until the end of the current billing period
• We reserve the right to change pricing with 30 days' notice to existing subscribers

Refunds

Subscription payments are non-refundable except where required by law. Where a technical fault prevents access to the Service, we will assess refund requests on a case-by-case basis. Pay-As-You-Go purchases are non-refundable once the analysis has been processed. To request a refund, contact us at business@fairead.co.uk within 14 days of the charge.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Upload documents that contain content that is illegal, harmful, defamatory, obscene, or that violates any third party's rights
• Attempt to reverse-engineer, decompile, or otherwise extract the source code of the Service
• Use automated tools, bots, or scrapers to access the Service without our prior written consent
• Circumvent, disable, or interfere with security features of the Service
• Use the Service to transmit unsolicited communications or engage in fraudulent activity
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Upload malicious code, viruses, or any software intended to damage or gain unauthorised access to systems
• Resell or commercially exploit the Service or its outputs without our express written permission
• Use the Service in any way that could damage, overburden, or impair its operation
• Attempt to gain unauthorised access to other users' accounts or data

The information provided through the Service:

• Does not constitute legal advice and must not be relied upon as such
• Does not create a solicitor-client or any other professional relationship
• May not be accurate, complete, or up to date
• Is based on general UK law and may not reflect recent legislative changes or case law
• May not apply to your specific circumstances or jurisdiction
• Should not be used as the sole basis for any legal, financial, or contractual decision

Seek Professional Advice

Before signing any legal document, entering into any contractual arrangement, or taking any legal action, you should consult a qualified solicitor or legal adviser who is regulated by the Solicitors Regulation Authority (SRA) or another appropriate regulatory body. Citizens Advice, Law Centres, and the Law Society referral service can help you find appropriate legal assistance.

AI Limitations

AI-generated analysis may contain errors, omissions, or misinterpretations. The Service cannot account for all factual circumstances, oral agreements, side letters, or contextual factors that may affect the legal meaning of a document. We make no warranty as to the accuracy or completeness of any analysis.

Our Intellectual Property

All intellectual property rights in the Service, including but not limited to software, design, text, graphics, logos, and trademarks, are owned by or licensed to fairead. Nothing in these Terms grants you any rights to use our intellectual property except as necessary to use the Service.

Your Documents

You retain all ownership rights in any documents you upload to the Service. By uploading a document, you grant fairead a limited, non-exclusive, royalty-free licence to process and analyse that document solely for the purpose of providing the Service to you. We do not use your document content to train AI models or share it with third parties except as necessary to operate the Service.

Analysis Outputs

PDF reports and analysis outputs generated by the Service are provided for your personal use only. You may not reproduce, distribute, or commercially exploit these outputs without our prior written consent.

Without limiting the foregoing, we are not liable for:

• Any decisions made in reliance on analysis produced by the Service
• Any legal, financial, or contractual consequences arising from the use of the Service
• Loss of data, documents, or access to the Service
• Any errors, inaccuracies, or omissions in AI-generated analysis
• Interruption or unavailability of the Service
• Unauthorised access to your account or uploaded documents
• Actions of third-party service providers including Stripe, Supabase, or Anthropic

Our total aggregate liability to you in connection with the Service shall not exceed the total amounts paid by you to fairead in the 12 months immediately preceding the event giving rise to the claim, or £100, whichever is greater.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Termination by You

You may close your account and stop using the Service at any time by contacting us at business@fairead.co.uk or through your account settings. Closing your account will delete your stored documents and analysis history after a 30-day grace period.

Termination by Us

We reserve the right to suspend or terminate your access to the Service, with or without notice, if:

• You breach any provision of these Terms
• We are required to do so by law or regulatory authority
• We determine that your use of the Service poses a risk to us or other users
• Your account has been inactive for more than 24 months
• We cease to operate the Service

On termination, all licences granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination shall continue to apply, including Sections 6, 7, 8, and 11.

We reserve the right to modify these Terms at any time. Where changes are material, we will provide at least 30 days' notice by email to registered users or by displaying a prominent notice on the Service.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may close your account.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence.

If you have any questions about these Terms, wish to exercise any rights, or need to contact us for any legal matter, please reach out through the following channels:

• General legal enquiries: business@fairead.co.uk
• Privacy and data protection: business@fairead.co.uk
• Billing and subscription issues: business@fairead.co.uk
• Feedback and support: business@fairead.co.uk

We aim to respond to all legal enquiries within 5 business days.